Extra Help

If you need help paying for medication, and have a low income you may qualify for extra help. If they quality, this program helps pay for their prescription drug program costs, such as premiums, deductibles, and coinsurance.

Limits for an Individual (2023)

Income - $21,876.00 per year
Assets - $16,660.00

Limits for a Married Couple (2023)

Income - $29,580.00 per year
Assets - $33,240.00

Find out more here.


For Extra Help Information Click Here

thumbnail_medicare open enrollment 2019 with ship

In partnership with the N.C. Dept. of Insurance, CAAA works with individuals who are either on Medicare or know someone who is to ensure they are aware of the multiple benefits associated with it.
N.C. SHIIP has certified volunteers in your county that can answer questions about:

  • Parts A & B
  • Supplement Insurance or “Gap” Plans
  • Advantage Plans also called Part C
  • Prescription Drug Plans (Part D)
  • Fraud and Abuse
  • Long Term Care Insurance

Centralina specifically conducts community training events promoting awareness of the Part D program and “Extra Help” to people on OR soon to be on Medicare.

If you or someone you know pays more than $7.00 per month for a prescription drug, and you have a low income, you MAY be eligible for Extra Help from Social Security.

Click here to learn more about this program.


Call a site near you to schedule a one hour appointment at no cost to you for:

  • Help with Medicare counseling
  • New to Medicare choices
  • How to coordinate Medicare with Employer Health Plans
  • Moving from “Obamacare” to Medicare
  • Comparing Part D plans and/or Advantage Plans during Open Enrollment (October 15 to December 7)
  • Learning to read a summary notice
  • Assistance with an application for Extra Help
  • Schedule a speaker about identifying fraud and abuse
Click here for the SHIIP coordinating site list link.

All SHIIP volunteers are neutral and do not sell or promote any products or services.  They give individuals facts, based on individual circumstances to allow people on Medicare the best possible choices when selecting the products and services offered.


All people with Medicare should know how to protect themselves from potential fraud and abuse.  Over 60 Billion dollars a year are scammed from the program.

Three steps to making yourself safe:

  • Protect – keep your Medicare number safe by not sharing it or carrying it around in your wallet unless you are going to visit a health care provider
  • Detect – always read your summary statement and match the dates and types of service to a journal or other paperwork you keep to record the visit
  • Report - problems with your summary statement, or billing regarding Medicare can be reported to the Senior Medicare Patrol office to have someone help you get answers
Click here to learn more.